Creating greeting messages by WhatsApp enables businesses to greet users during the start of a dialog with the company. Greeting messages are the initial response of chatbots which could make or break conversations. Creation of quick responses to send messages includes: Quick replies enable saving and re-sending messages for fast answers to FAQs. It can increase the user’s loyalty for brands and gives a familiar face and identity. It enables users to get directions to reach them by a click. While adding company addresses, it is possible to link with Google Maps. Best Business Profiles:Ī company can create business profiles using WhatsApp which includes:: It will protect from cluttering, and it is possible to block any business with the tap of a button. These business messages have an end to end encryption. With WhatsApp, businesses can provide real-time support by answering questions to solve issues about products, and services. “You should message a business just the way you should message a friend.” To Get Support: It is true to the words of Mark Zuckerberg : Provision for click to chat buttons in the website or Facebook advertisements makes it easy to message a business quickly. It is possible by giving the mobile number to the business or their website or app or even in their stores for posting the information. In the cases of boarding passes or even shipping confirmations can be sent on WhatsApp. It will help you to decode the WhatsApp Business app from technical prepstecive. You Need To Know About Mobile App Development. With its launch of WhatsApp Business App, many people were able to have business chats quicker and easier than ever before. Recently WhatsApp is building new tools to facilitate business communications to be better with each other. It is only because of their focus on their service for simplicity, utility and quality has made them be where they are now.Īlso read: Reasons Why Your Chatbot Needs Natural Language Processing WhatsApp Growing Tools for Businesses: There are no ads and the best user experience than any apps. The rapid growth speed of WhatsApp is due to its ideal components. Anyone wishing to reap its benefits can hire web developers from India and get the job done. Hence it provides the right platform for chatbots to develop businesses WhatsApp being the messaging app for more than 1.5 billion people is the right choice to build chatbots. It is the torch bearer and undisputed market leader. WhatsApp used in more than 180 countries around the world, has a market share of more than 40 %. Twilio is having an official WhatsApp API. But with their overwhelming success, they have now announced the expansion. Only from September 2018, WhatsApp started coming out with their new business features for 90 selected partners. There is no official WhatsApp Business Open API at this point. Hence chatbots built on WhatsApp could be a boon to any business.Īs of now WhatsApp for enterprises business is still in beta and is not available to the general public. This adage signifies the importance of WhatsApp and its easy reach among the masses. That’s the interesting thing.” - Harper Reed “If you get a WhatsApp message, you’re probably going to open it. Chatbots which connect artificial intelligence with customer experience is an ideal choice for WhatsApp. WhatsApp Business launched a kind of beta test run of bots on the platform which has now more than 3 million users. WhatsApp is the next best platform to market products, brands, and services. People have realized the benefits of using apps to connect with brands. Millions of FB Chabot’s succeeding in the business field. Now more transactions are possible on social platforms than websites. In today’s modern world most of the interactions among people are happening only in social networks. But Facebook is having the last laugh with all kinds of benefits. Everyone in the business was shocked by this enormous investment in an app. It was not without reason that Facebook bought WhatsApp in 2014 at a staggering amount of 19 billion dollars. “In some countries, WhatsApp is like oxygen.” - Jan Koum